Last Updated: December 04, 2024
1. Information We Collect
We collect and process the following information:
- Steam trade information and Steam ID
- Cryptocurrency wallet addresses used for transactions
- Transaction history and purchase records
- IP addresses and basic device information
- Communication records if you contact our support
- Anonymous usage data and analytics
2. How We Use Information
Your information is used to:
- Process and fulfill your orders
- Verify transactions and deliver purchased items
- Prevent fraud and maintain security
- Communicate with you about your orders
- Improve our services and user experience
- Comply with legal obligations
- Analyze site performance and user behavior
3. Analytics and Tracking
We use analytics tools to collect anonymous usage data, including:
- Pages visited and features used
- Time spent on different sections
- Trading patterns and preferences
- Device type and browser information
- General location data (country level)
This data is collected anonymously and used to:
- Improve website performance
- Enhance user experience
- Identify and fix technical issues
- Optimize trading features
- Understand user preferences
You can control tracking preferences through your browser settings and our cookie consent banner.
4. Data Retention
We retain your information for as long as necessary to:
- Complete your transactions
- Maintain transaction records for legal compliance
- Resolve disputes
- Enforce our agreements
- Analyze long-term usage patterns
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to processing of your data
- Receive a copy of your data
- Manage cookie preferences
6. Contact Us
For any privacy-related questions or to exercise your rights, please contact us through:
- Our Discord support channel
- Email: privacy@stash.tf